GSM 520 Strategic Performance Measures
This case-based course focuses on the measures an organization develops to achieve its stated strategic, financial and operational goals in a business climate that emphasizes achieving ever increasing levels of corporate performance. A significant portion of the course will be devoted to both the elements and the applications of the Balanced Scorecard as an integrative tool to evaluate organizational performance in a variety of settings including completion of a Balanced Scorecard simulation. Besides the Balanced Scorecard, we will briefly examine other ways to measure organizational success through budgeting, responsibility centers, risk assessment and other performance measures. Because the antecedents of many of these concepts lie with some fundamental management accounting concepts and their link to strategy, marketing, operations, organization behavior and finance, this course will focus on the whole organization.